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LexorCorp Global Order

Guide

Operating as a travel undertaking in Estonia

A company that organises or sells package travel, or facilitates linked travel arrangements, is a travel undertaking under the Estonian Tourism Act.

LexorCorp Global OÜ · published 11 November 2026

In short

A company that organises or sells package travel, or facilitates linked travel arrangements, is a travel undertaking under the Estonian Tourism Act. It must file a notice of economic activities in the Register of Economic Activities before starting 15 17 and, unless an exemption applies, hold a security (guarantee or insurance) protecting travellers against its insolvency 19 25 29 . The Consumer Protection and Technical Regulatory Authority supervises the activity 12 .

Order the application documents: Order

A company that organises or sells package travel, or facilitates linked travel arrangements, is a travel undertaking under the Estonian Tourism Act. It must file a notice of economic activities in the Register of Economic Activities before starting1517 and, unless an exemption applies, hold a security (guarantee or insurance) protecting travellers against its insolvency192529. The Consumer Protection and Technical Regulatory Authority supervises the activity12.

Information as of 11 November 2026. Every numbered statement of this page was checked in the official text named below and re-checked by a second reviewer on 2026-11-11. The page is general information, not legal advice; the authority decides on every application.

What the activity is

A travel undertaking (reisiettevõtja) is a business that acts, for purposes of its economic or professional activity, as an organiser, a retailer, or a trader facilitating linked travel arrangements1.

  • An organiser (reisikorraldaja) combines travel services into packages and offers or sells them, directly or through another travel undertaking2.
  • A retailer (reisivahendaja) offers or sells packages put together by an organiser. A retailer selling packages of an organiser established outside the European Economic Area (EEA) is subject to the requirements set for organisers3.

Travel services are carriage of passengers, accommodation, rental of cars, other motor vehicles or certain motorcycles, and other tourist services4.

A package (pakettreis) is at least two different types of travel service for the same trip, combined by one organiser before one contract is concluded. Separate contracts still form a package where, for example, the services are chosen at one point of sale before payment, sold at a total price, advertised as a "package", or booked through linked online processes where the second contract follows within 24 hours5.

Linked travel arrangements (seotud reisikorraldusteenused) are at least two types of travel service for the same trip that do not form a package; the further conditions are set in TurS § 7¹(1)6.

Not covered, for example:

  • one type of travel service (such as carriage) combined with other tourist services that are less than 25 per cent of the total value and are not an essential feature of the trip7;
  • accommodation and meals offered on board a scheduled passenger transport where carriage is the main service8;
  • packages and linked arrangements offered occasionally, on a not-for-profit basis and only to a limited group of travellers, not to the public9;
  • business travel arranged under a general agreement between two businesses9;
  • packages and linked arrangements lasting less than 24 hours, unless they include overnight accommodation9.

The legal act and the authority

  • Act: the Tourism Act (turismiseadus, TurS), version in force from 1 May 202610. The act refers to Directive (EU) 2015/2302 on package travel and linked travel arrangements11.
  • Authority: the Consumer Protection and Technical Regulatory Authority (Tarbijakaitse ja Tehnilise Järelevalve Amet, TTJA) exercises state supervision over the act's requirements12. TTJA is also the beneficiary of the security, decides on its use13, and is the Estonian contact point under Article 18(2) of the directive11.
  • Register: the notice is entered in the Register of Economic Activities (majandustegevuse register, MTR), whose controller is TTJA14. TTJA publishes information on travel undertakings registered in the MTR and on their security providers on its website11.

Who must file a notice

Every undertaking operating in a field listed in § 6 of the Tourism Act must file a notice of economic activities15. TurS § 6 divides the activity into seven fields16.

The notice must be filed before the activity starts17. Under the general rules, no notice is required from a service provider established in another EEA state that provides services in Estonia only temporarily18. The cases in TurS § 1(2)–(4) listed in section 1 fall outside the act9.

Requirements for the applicant

Security (tagatis). An organiser's security covers, in its insolvency, the traveller's repatriation, accommodation until return, refunds or compensation for cancelled services, and unredeemed package gift cards19. A linked-arrangement trader's security covers refunds and, where it is responsible for carriage, repatriation and accommodation20.

The minimum security set in § 15¹ of the act21:

Field (§ 6)Minimum security
2 (charter flight) and 5 (non-EEA packages)7% of planned annual package sales, at least EUR 32,000
3 (scheduled flight)3% of planned annual package sales, at least EUR 32,000
4 (outside Estonia, no flight)7% of planned annual package sales, at least EUR 13,000
6 (linked arrangements, abroad)3% of planned annual linked-arrangement sales, at least EUR 13,000

The security must at all times be sufficient, and the undertaking must prove it22. If the previous calendar year's sales were higher than the planned sales, they are the basis of the calculation23. With several fields, the security may not be lower than that required for the field with the highest amount24.

The security is a guarantee, an insurance, or both, from an EEA insurer, credit institution or financial institution25. It must be usable on first demand, name TTJA as beneficiary, last at least six months, not end early without TTJA's consent, and be renewed one month before expiry26. The document proving the security is sent to TTJA immediately after it is issued27. The security is not part of the undertaking's bankruptcy estate28.

No security is required, among other cases, where packages without carriage are paid in full only after the services are provided29; the other exemptions in TurS § 15(5) are specified for the client's situation. An undertaking established in another EEA state meets the security requirement under the rules of its home state30.

Other requirements. Whether capital, management, staffing, seat or anti-money-laundering requirements apply, under this or other acts, is specified for the client's case.

Penalty. TurS § 31¹ provides for a fine of up to 300 fine units, and for a legal person up to EUR 50,000; TTJA conducts the out-of-court proceedings31.

Documents filed with the notice

The notice contains32:

  • General data: the general data listed in MSÜS § 15(1).
  • Tourism Act data: among the data listed in TurS § 8(2), the trade mark, if any, and the address of each place of business or, for e-commerce, the website33.
  • Security data: the amount, currency and territory of the security34.

The notice is filed through the Estonian state portal (Eesti teabevärav) or a notary35.

State fee and processing time

The notice is filed through the state portal or a notary35; whether a state fee applies is specified for the client's situation.

The registrar enters the data at the latest on the working day after filing; via the state portal the undertaking or a notary enters them37. This is the law's rule, not a promise for a particular case.

Ongoing reporting. Every travel undertaking reports to TTJA through the supervision information system referred to in § 12 of the Equipment Safety Act38:

  • each quarter, by the 20th of the following month, its total sales of packages and linked arrangements;
  • its planned annual sales.

Changes in the notice data are reported within five working days, and the annual report includes a confirmation that these duties were met39. If the undertaking cannot perform its obligations because of insolvency, it must inform TTJA immediately40.

What LexorCorp Global OÜ does and how to order

LexorCorp Global OÜ prepares the notice for your company: it sets out the Tourism Act's requirements for your field from the official text, prepares the submission through the Register of Economic Activities and handles the written follow-up of the authority's questions41. The security is issued by a bank or insurer; state fees are paid by the client. LexorCorp does not give legal or tax advice, does not carry out audits and does not promise any registration result, date or decision of the authority.

The price depends on the activity and is given on request. To ask for it, open Licensed activities in Estonia, go to the Tourism field and use "Request a price" next to Travel agency; we reply by email41.

Sources

  1. TurS § 5(1) — text in force from 2026-05-01
  2. TurS § 5(2) — text in force from 2026-05-01
  3. TurS § 5(3) — text in force from 2026-05-01
  4. TurS § 3 — text in force from 2026-05-01
  5. TurS § 7(1)-(2) — text in force from 2026-05-01
  6. TurS § 7¹(1) — text in force from 2026-05-01
  7. TurS § 7(3) and § 7¹(2) — text in force from 2026-05-01
  8. TurS § 7(4) — text in force from 2026-05-01
  9. TurS § 1(2)-(4) — text in force from 2026-05-01
  10. TurS (whole text), RT I, 18.03.2026, 26 — text in force from 2026-05-01
  11. TurS § 15⁴(1)-(2) — text in force from 2026-05-01
  12. TurS § 30(1) — text in force from 2026-05-01
  13. TurS § 15¹(9) p 3; § 15³(2) — text in force from 2026-05-01
  14. MSÜS § 8(4) — text in force from 2025-09-01
  15. TurS § 8(1) — text in force from 2026-05-01
  16. TurS § 6 — text in force from 2026-05-01
  17. MSÜS § 14(1) — text in force from 2025-09-01
  18. MSÜS § 14(3) p 2 — text in force from 2025-09-01
  19. TurS § 15(1), (3) — text in force from 2026-05-01
  20. TurS § 15(4) — text in force from 2026-05-01
  21. TurS § 15¹(1)-(4) — text in force from 2026-05-01
  22. TurS § 15¹(5) — text in force from 2026-05-01
  23. TurS § 15¹(6) — text in force from 2026-05-01
  24. TurS § 15¹(11) — text in force from 2026-05-01
  25. TurS § 15¹(7)-(8) — text in force from 2026-05-01
  26. TurS § 15¹(9) — text in force from 2026-05-01
  27. TurS § 15¹(10) — text in force from 2026-05-01
  28. TurS § 15(6) — text in force from 2026-05-01
  29. TurS § 15(5) — text in force from 2026-05-01
  30. TurS § 15(2) — text in force from 2026-05-01
  31. TurS § 31¹(1), (4); § 31⁵ — text in force from 2026-05-01
  32. MSÜS § 15(1) — text in force from 2025-09-01
  33. TurS § 8(2) — text in force from 2026-05-01
  34. MSÜS § 15(5) — text in force from 2025-09-01
  35. TurS § 8(3) — text in force from 2026-05-01
  36. MSÜS § 59(2); § 58(2) — text in force from 2025-09-01
  37. TurS § 15²(1) — text in force from 2026-05-01
  38. MSÜS § 30(5)-(6) — text in force from 2025-09-01
  39. TurS § 15³(1) — text in force from 2026-05-01
  40. LexorCorp Global price list and service description (price list)

Sources are named in the text, without links. To see which of our services your company needs, open the Business Navigator.

Order the application documents

We prepare the application documents and manage the process; the authority decides. Not legal advice.

Our fee: from €3,500; no VAT is added. State fees and the fees of the supervisory authority are not included in the price; you pay them yourself.

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